Get Help Solving Problems for Your Online Store

We help you fix the technical problems that are preventing you from achieving maximum results with your online store. From integrations to optimization and everything in between, we're here to help.

Online Stores Have Unique Challenges that Brick & Mortar Stores Don't Have...

More Tech to Manage

You have your online store that you have to manage, but you also social media, payment gateways, advertising platforms, and more.

Local Store but Online 

Online stores don't get the benefit of having foot traffic. You have to actively work to build awareness and increase visibility if you want customers.

Multiple Touchpoints

You can (and should) interact with customers more using email marketing, coupons and sales, social marketing, and more.

Compliance is Crucial

You are processing cards and managing customer information — you have to make sure you're complying with all regulations.

Ultimately resulted in more sales

 

Regardless of the puzzle piece, Sue’s capabilities in setting up, maintaining, sleuthing/figuring out the issues and understanding how all of these pieces fit together have resulted in a website and marketing that are running more efficiently, and generating traffic to the site which has ultimately resulted in more sales.

Get the Help You Need

Our Experts are here to help you solve the problems that are keeping you up at night or preventing you from succeeding with your online store.

Run effective online ads.

We help you set up all the technical "stuff" that you need if you want to avoid wasting money on ad spend. Let us worry about setting up tracking pixels, optimizing for retargeting, and configuring your audience lists.

Send email campaigns that work — recover abandoned carts, promote specials and more.

If you don't get the technical settings just right, you run the risk of landing in the spam box — or worse — getting blacklisted and not being able to send emails any more. Let us make sure you've properly dotted your i's and crossed your t's.

Sell more of your products.

Your product pages are a crucial part of your store. Every component is vital — the things visitors see like photos, descriptions, and social proof as well as the things under the hood that help search engines find your products. Let us make sure you're set up for success.

Checkouts that close the deal.

The checkout process is the final step — will they purchase or run away? Let us evaluate the steps your customers go through to complete the sale and fix anything that might be holding them up along the way.

Home pages that draw visitors in.

Your home page is a valuable part of your store — it helps new customers understand what you sell and find the products they desire quickly. Let us make sure your home page is working like it should to drive sales.

Connect Shopify to Facebook, Instagram and other platforms.

Are you considering selling on Facebook, Instagram, or other social platforms? There are a lot of technical steps to follow if you want to make sure that integration between Shopify and your other platforms is working correctly. We can help ensure that you're set up correctly.

And MUCH More...

This list contains some of the most common things that we get asked to help with, but it's definitely not everything we can do. If you have a Shopify store and you're struggling with anything, reach out and book your no-obligation call to see if our experts can help you.

Growing Your Store in a Pandemic Is Hard Work — Let Us Help

Setting up and running an online store is a lot of work. There are a lot of moving parts, technical hurdles, and shiny objects fighting for your attention. How are you supposed to overcome all the technical hurdles of running an online store?


We're passionate about helping store owners like you leverage technology to grow your business. We want main street to still have stores available when the pandemic is over. Let us help you navigate the challenges of selling online so you can thrive in the "new normal."

Sue Steckle, Chief Tech Fairy

Getting Started is Easy

In just a few simple steps, you'll be ready to get started on the path to doubling your online sales.

1

Schedule a Free Call

Sales calls are the absolute worst — which is why we refuse to do them. Let's book a quick, no-obligation call and chat about what you need and what we do to see if we're a match.

2

Solve the Problem

We work with you to resolve the problem — getting "under the hood" of your store and integrated applications to make sure everything is working correctly.

3

Tackle the Next One

With one item successfully checked off your to-do list, we'll move on to working through the next problem on your list and helping you solve it just as easily as we did the first time.

Concept of helping business owners is fabulous

 

Your concept of helping (physical) business owners such as myself to expand into the digital world is fabulous because it is so overwhelming. Something as simple as setting up Porthole Art on Facebook was a pain ... I have spent an average of 14 hours a day, pretty much 7 days a week, learning whatever I thought I needed to between July and mid-December. However, I still feel overwhelmed and feel that I do not know enough to start paying money for advertising at a time when I feel I need to preserve cashflow for the other businesses.

FAQs

I'm not tech-savvy — can I succeed with an online store?

Absolutely. Even people that are tech-savvy can struggle to get their store working properly online. That's why it's important to work with experts that can guide you through all the hoops and make sure everything is set up and working correctly.

Why do I need to get help with my store?

There are two main reasons why you'd want to consider letting our tech experts help you.


  1. If you're running a Shopify store, there are quite a few technical hurdles that you only need to set them up one time and then you're done. It doesn't make sense for you to deal with the stress and time it takes to learn something that you won't need to know again.
  2. You don't know what you don't know. There a lot of moving parts to online stores and if you're not experienced, you can't possibly know what all you need to check or do. Our experts know what the crucial components are and how to make sure they are working correctly.

How do I know if your tech experts can help me?

If you own a physical store and you either have already or are considering setting up an online store with Shopify, then it's very likely we can help.


If you're not sure, then request a quote and let's talk. We can help you figure out if this is a good fit for your needs on our call.

What do you charge to help me?

Price varies depending on the service that you need. When we do our initial call, we'll learn more about what you need and then will be able to give you accurate pricing before you decide to move forward.

This is my first launch into the ecommerce world as I am used to selling in physical locations, of which I have 3.  Your concept of helping business owners such as myself to expand into the digital world is fabulous because it is so overwhelming.  Something as simple as setting up Porthole Art on Facebook was a pain because I did not originally set it up under my personal account and I spent days trying to fix it.  Believe it or not, I have spent an average of 14 hours a day, pretty much 7 days a week, learning whatever I thought I needed to between July and mid-December.  However, I still feel overwhelmed and feel that I do not know enough to start paying money for advertising at a time when I feel I need to preserve cashflow for the other businesses.

Irene Melnick, Porthole Art

Sue Steckle

Request a Quote

It can be hard to figure out if something is the right move for your business. You can do a lot of research, learn a lot of things, but at the end of the day it can be hard to know if you're making the right choice.

The simplest solution is a quick call.

We can talk and figure out together if working with me is the best choice for you and get you a quote for your project. So — book your call with Sue and let's figure it out together.

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